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  2. Current renters

Current renters

Maintenance

  • Who do I contact for maintenance issues?
  • How can I submit a maintenance request?
  • How can I reach my property manager?
  • What maintenance concerns are renter responsibility?
  • Can I paint the walls in my home?
  • Who is responsible for yard maintenance?
See all 7 articles

Monthly payments

  • Can I change the due date of my monthly payment?
  • How much is the late fee for not making my monthly payment on time?
  • When is my monthly payment due?
  • Can I make my monthly payment by money order?
  • How do I pay rent each month?
  • How do I pay an outstanding rent balance?
See all 10 articles

Managing my Up&Up Wallet

  • How do I change my monthly contributions?
  • How much is my Up&Up Wallet worth?

Mobile App

  • What is the Up&Up mobile app?
  • How do I log in to the Up&Up app?
  • What can I do on the Up&Up mobile app?
  • How do I download the Up&Up mobile app?

Options at the end of my lease

  • If I would like to purchase my home, what forms of financing are accepted?
  • How long does it take to receive the cash out value of my Up&Up Wallet once my lease ends?
  • How do I purchase my home?
  • How do I cash out my Up&Up Wallet?
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