Maintenance
- I have concerns on my garage door-what should I do?
- Why isn't my garbage disposal not working?
- Who do I contact for maintenance issues?
- Why isn't my electric water heater working?
- Why isn't my ice maker not working?
- Why isn't my gas stove working?
Monthly payments
- How to re-authenticate your bank account
- Using the New Up&Up Payment Portal (August 12th Launch)
- Using the New Up&Up Payment Portal (Beta Testers)
- Can I change the due date of my monthly payment?
- How much is the late fee for not making my monthly payment on time?
- When is my monthly payment due?
Managing my Up&Up Wallet
Mobile App
Options at the end of my lease
- Cash out: Take the wealth you built and exit the Up&Up program
- Buy: Purchase the home you’re renting
- Transfer: Transfer your Wallet balance to another home in our network
- Renew: Continue building your wealth in the home you’re already living in
- Choosing an option at the end of your lease
- If I would like to purchase my home, what forms of financing are accepted?